FAQ’s

Every person is individual; the amount of hair and type of base that you choose will all be factors in how hot you will feel with your wig on. All of our base materials are designed to be fully breathable, and as cool as possible. During your consultation we will be more than happy to discuss this with you and to try to identify the best solution for your individual needs.

Custom Made Real hair wigs are not generally heavy, however if you have a long wig with a heavy density then the weight will be more than a short hair wig with a light density, during your consultation we discuss the length, colour and density of the hair and can advise you on what would look most natural for you.

In all of our consultations we have a master wig maker and a hairdresser who has been specially trained to work with wigs.  At the consultation we will discuss with you the best colour and length to suit you and your lifestyle.  We provide hair samples for colour and texture for you to approve before we start to make the wig, so you can be confident that you will delighted with the wig when it arrives.  We make wigs with hair as short as 4inches right up to 20 inches plus, so there is something to suit everyone.

The majority of our custom made real hair wig bases are designed to fit you comfortably and securely and shouldn’t require any tape.  We know from our 90+ years of custom made real hair wig experience that every client has individual needs, if you feel more confident with some tape then we are able to provide oil silk patches at strategic points within the wig that will allow you to attach tape without causing any damage to the base or hair.

Your new Custom Made Real Hair Wig will  need to be looked after, ideally using our specialist range of aftercare products, that we have specially formulated to work with the hair and wig base to keep them in good condition ensuring that they last as long as possible.

Your wig will need to be washed, but not too frequently, using the specially formulated shampoo to cleanse your wig and wig base, this should be followed with our conditioner that will penetrate the cuticle keeping the hair smooth, shiny and easy to style.  Our Repair cream is vital to keep the base supple and the hair from becoming brittle, these 3 products will ensure that your wig always looks and feels great.

All of our wigs have the latest base technology and are made from the finest hair that is root point correct and cuticle intact.  You can wash your wig and let it dry naturally, or you can style it on your wig block using a brush and blow dryer, you can even set it on rollers and dry it, just like you would your own hair.  If you would prefer we offer a wig cleaning and re-styling service which ensures that you wig always looks great, we also check the base and advise you of any wear and tear or repairs that may be required.  Having one of our custom made real hair wigs makes styling so easy.

The factor that determines how long a Real Hair Custom Made wig will last is the material that the base is made from, on average one of our wigs will last for 18months, if you were to select a more traditionally made foundation this can increase to up to 3 years.  Caring for your wig and using the correct products is a major factor in how long your custom made wig will last, keeping it clean and supple is absolutely key to getting the best performance possible.

As all of our Custom Made Real Hair wigs are made with hair that is root point correct and cuticle intact, they can be coloured, however we would never advise you to do this at home with a product that has been purchased off the shelf.  Always seek specialist advice about colouring your wig, there are many considerations, including the base material.  If you are thinking about having your wig coloured we would be happy to see you or talk to you about what is safely achievable.